Terms & Conditions
Last updated: 13 July 2026
These terms govern use of this website and our independent appointment and process assistance services.
Independent assistance service
We provide administrative guidance and applicant support. We are not WAFID, an embassy, a government authority, or a medical center, and do not represent them.
Applicant responsibility
Applicants must provide complete, clear, and accurate passport and personal information. Errors or omissions can cause delays, rejection, or additional charges.
Appointments and allocation
Appointment availability, medical center allocation, official portal operation, and processing times are controlled by third parties and cannot be guaranteed.
Medical decisions
We do not diagnose conditions, conduct examinations, issue fitness decisions, alter medical results, or guarantee a fit report or visa outcome.
Fees and payment
Displayed charges should be reviewed before booking. Additional official or third-party charges may apply depending on the case and destination.
Communication
Applicants should keep their provided WhatsApp number available and respond promptly to verification requests and appointment instructions.
Website content
Information is provided for general guidance and may change as official requirements change. Applicants should verify time-sensitive requirements with the relevant authority.
Limitation of liability
To the extent permitted by law, we are not responsible for third-party outages, authority decisions, applicant errors, travel losses, or delays outside our reasonable control.